The ground rules, in plain words
These terms describe how Xodadi works when you use this website and send us an electrical request — from a flickering light to a full panel upgrade. They apply to every visitor who fills in the form on the contact page or browses our service pages. We keep the wording simple on purpose: no fine print you need a lawyer for, just a clear picture of what happens on both sides.
Nothing here locks you into anything. Reading these pages, comparing services, or asking a question costs nothing and commits you to nothing. A working arrangement begins only when you and we agree on the details of a specific job. How we handle your personal information along the way is described separately in our privacy policy.
What do these terms actually cover?
They cover the use of this website and the way requests for household electrical work are made through it — socket replacements, wiring checks, lighting installation, fuse box upgrades and similar home tasks. The website itself is an information and contact point: it does not sell anything directly and does not take payments online. Every specific arrangement is agreed individually, in direct conversation, before any work starts.
How does sending a request work?
You describe the task in the form — what you noticed, where it is, and how to reach you. The message tells us enough to understand the job in general terms. We then get back to you and talk through the details: the scope, the approach, and the conditions. Sending a request is not yet an order for work; it is the start of a conversation. You can read more about the services we describe on the main page before you write.
How are the details of a job agreed?
Electrical work in a home always depends on what is actually there — the age of the installation, the panel, the layout. That is why we do not promise fixed scopes or conditions in advance on this website. The scope of work, the schedule and the financial terms are agreed individually for each job, in a form you can refer back to. Until that agreement exists, neither side is bound to anything.
What about payment?
We do not publish prices on this website, because an honest estimate needs eyes on the actual installation. Payment terms — the amount, the method and the timing — are part of the individual agreement for each job. Nothing is charged through the website itself, and no payment details are collected by the form.
What if something is not right after the work?
If the result does not match what was agreed, tell us. Complaints are handled in an open and documented way: we look at what was agreed, what was done, and what needs correcting. Your statutory rights as a consumer under Polish law remain fully in force and are never limited by anything written here. The step-by-step order of how a complaint moves forward is described on our complaints page.
Who is responsible for what?
We are responsible for the content of this website and for the way requests sent through it are handled. You are responsible for giving accurate information about the installation and access to it, and for describing the task honestly. Where liability is concerned, the rules of Polish consumer law apply — this website never narrows them. If anything in these terms ever seems unclear, ask us before agreeing to anything; a question costs nothing.