Tell us what needs fixing
Sockets that stopped working, a light that flickers every evening, an old fuse box that worries you — write it down in your own words. The form below is the simplest way to reach us: describe what you see, which room it happens in, and anything you have already noticed. We read every message and reply through the details you give us.
You do not need technical language. If the hallway sockets are dead or the bathroom light hums, that is already a useful description. Photos help, but plain words work well too.
Curious how we approach a visit or what a wiring check involves? Start with the overview of our home electrical services and come back here when you are ready.
Send us a request
Fill in the form and press the button once. There is no need to call anyone or chase us down — your message lands straight with us.
What happens after you write
Your message is reviewed, and we get back to you to talk through the details and arrange a visit if one is needed. If the situation sounds urgent, say so in the message and we will treat it accordingly.
If you change your mind about your details or want to know how they are stored, read our privacy policy.
One message is enough — sending the same request several times only slows things down.
Questions people ask before writing
Short answers to the most common questions about getting in touch and what happens next.
What should I include in the message?
Describe the symptom in everyday words: what happens, where it happens, and when it started. Mention whether it affects one socket, one room, or the whole home — that alone narrows things down a lot.
Can I write about several issues at once?
Yes. List them all in one message, each on its own line if that is easier. It helps to see everything together, especially when the problems may share a cause.
Do I need to prepare anything before a visit?
Nothing special. Clear access to the fuse box and the affected areas is usually enough. If you have any old paperwork about the installation, keep it nearby — but it is not required.
What if I am not happy with how something went?
Tell us plainly. We take complaints seriously and follow a clear order for handling them, which you can read on the complaints and feedback page.